Privacy Information Policy

GIG Coop Bank Privacy Information Statement

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Introduction

At GIG Coop Bank, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This statement outlines how we collect, use, and safeguard your information.

 

Collection of Personal Information

We collect personal information directly from our clients through various means, including internet submissions and paper forms. The types of personal information we collect include names, ID numbers, addresses, cell numbers, and email addresses. Use of Personal Information Your personal information is used to comply with Know-Your-Customer (KYC) and FICA regulations. This information is essential for processing applications and maintaining your accounts with us.

 

Storage and Security

All personal information is securely stored on OneDrive, with access strictly controlled and limited to designated personnel within the bank. We employ robust security measures to prevent unauthorized access and ensure the integrity of your information.

 

Retention and Destruction

Personal information is retained indefinitely as per our current policy. We do not engage in the destruction of personal data at this stage; however, any future changes to this policy will be communicated accordingly.

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Your Rights

You have the right to request access to the personal information we hold about you. You can also request corrections, updates, or the deletion of your information, subject to certain exceptions prescribed by law.

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Changes to This Statement

GIG Coop Bank may update this privacy statement periodically. We encourage you to review this statement regularly to stay informed about how we are protecting your information. Contact Us If you have any questions or concerns about our privacy practices, please contact our Information Officer.

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